Menu Content/Inhalt
Home arrow About Us arrow ISO 9001






2017-02 Compucon ISO 9001 Certification Re-validated Print
February 2017

A Telarc Quality Management System auditor visited Compucon on 2017-01-20 with the goal of obtaining evidence for re-validating the ISO 9001:2008 certificate that Compucon has been holding for many years. The audit confirmed that all aspects have been complied with and the certification is thus re-validated. The auditor took the opportunity of finding if Compucon was ready for ISO 9001:2015 which is intended to replace ISO 9001:2008 in September 2018. The answer is affirmative although Compucon shall produce an internal documentation to support the new certification standard. The following 4 paragraphs were copied verbatim out of 11 pages of the audit report for public reference.  

Read more...
 
Telarc commended Compucon ISO-9001 QA Management 2014-01 Print
February 2014

Below are the findings of the auditor from the site visit on 2014-01-24.  The findings have been slightly rearranged for ease of reading and are not the complete report- however, all messages are faithful to the auditor’s report. 

Since their last assessment, the company has continued to provide their resellers with systems that have been ordered by their end users. However, they still face the competition from tablets and smartphones which are being used increasingly by the commercial sector and the level of systems supplied over the past year has reduced significantly. To compete this, over the past two years...

Read more...
 
Telarc commended Compucon ISO-9001 QA Management Print
February 2011

Since their last assessment, the company has continued to provide their customers with a high level of quality product and service. The system is mature and, without undertaking an unnecessary review of the system to identify any potential improvement opportunities, only a small number of small step improvements were possible since the last audit. This has been a better business year than 2009 and it is felt that they are recovering slowly from the global recession...

Read more...
 
Telarc SAI Audit endorses Compucon quality management Print
January 2010

The management system was found to be well structured and controlled. System reviews take place on a regular basis and the monthly staff review meetings are clearly a benefit to them.

Customer complaints, non-conformances, warranty claims and corrective actions are managed by the Quality Improvement system. A number of cases were reviewed and all were found to have been well managed...

Read more...
 
Compucon achieves ISO-9000:2008 certification on the spot Print
February 2009

The International Standards Organization has revised the Quality Management standard from Year 2000 to Year 2008 edition.  The new edition does not allow the management of QA to be contracted out and requires that all corrective actions be verified for effectiveness and all current statutory requirements be met.  As we have been practising all areas already though not previously prescribed, we have been granted certification on the 2008 edition on 27 January 2009 by Telarc on the spot.  The audit report includes the following comments:...

Read more...
 
Telarc ISO-9001 Audit Commendation on Compucon (verbatim) Print
February 2008

Quote: "Since their last assessment, the company has continued to service their customer base in the face of increasing competition, particularly from overseas. Nevertheless, they continue to succeed and are meeting their targets, which is commendable in the current economic climate. The organisation has made improvements in the following areas since the last audit:...

Read more...
 
Telarc Audit December 2006 Print
January 2006
Since their last assessment, the company has continued to meet the requirements of their customers in an increasingly competitive market. To their credit the company maintains their systems despite the reducing margins but their customers clearly appreciate its existence in that it provides them with a high level of confidence that they will receive a consistently good level of service and product quality....
Read more...