Accent Tools is a modern company based in Albany and the distributor of Hitachi power tools for New Zealand.  It is a medium size operation and it is expanding.  The information systems there felt the stretch and started to produce some operational issues to the system administrator as well as staff users. The company decided to go for a server infrastructure overhaul of a scale that needs top management approval. The project has many challenges:

Quote: "Since their last assessment, the company has continued to service their customer base in the face of increasing competition, particularly from overseas. Nevertheless, they continue to succeed and are meeting their targets, which is commendable in the current economic climate.  The organisation has made improvements in the following areas since the last audit: