The International Standards Organization has revised the Quality Management standard from Year 2000 to Year 2008 edition.  The new edition does not allow the management of QA to be contracted out and requires that all corrective actions be verified for effectiveness and all current statutory requirements be met.  As we have been practising all areas already though not previously prescribed, we have been granted certification on the 2008 edition on 27 January 2009 by Telarc on the spot.  The audit report includes the following comments:

No Conditions were raised and your Registration will continue. A new certificate and schedule will be issued showing that you now comply with the requirements of AS/NZS ISO9000:2008 and you are to be congratulated on the way that you are maintaining and developing your systems and processes.

Since their last assessment, the company has continued to meet their customer requirements in a very competitive market. A number of their competitors have ceased trading or have downsized and it is to the company's credit that they have found ways to remain competitive. They are seeking alternative products and services to offer the market and their innovation is to be applauded.

The organisation has made improvements in the following areas since the last audit:

• Environmental protection awareness
• Information and knowledge management
• Alert messaging
• Website shop window development
• Customer registration on the website 

The company has continued to make improvements to its systems aimed at improving customer service.

http://www.compucon.co.nz/content/blogcategory/53/143/