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Superhawk from P67 to Z68 Print
August 2011

The Intel camp of the Compucon Desktop Stable consists of 4 system models. They are, from high to low performance, Superhawk Plus based on X58 chipset and 1366p CPU with discrete GPU, Superhawk based on P67 and 1155p with discrete GPU, Diamond Plus based on H61 and 1155p with integrated GPU, and Diamond based on G41 and 775p with integrated GPU.  The distribution of features above shows that high end systems have discrete graphics, and that Intel has applied the new generation of technology called Sandy Bridge for 1155p CPU to mainstream computing.  Whilst we were enjoying the logic of this distribution from a computer builder perspective and a well developed eco-system, we got hit on the head by an empty glass bottle whilst walking in the park one day recently.  Someone must be crazy.

The empty bottle is Z68.  What is it?  It is a new design from Intel sitting between X58 and P67.  What is Z68 intended to achieve?  There are 2 new features.  One is that it supports integrated graphics and/or discrete graphics.  It does not support Dual Graphics as is the case with AMD. This sounds confusing and not readily comprehensible.  If we add a discrete graphics card to the machine, we will have the option of connecting our LCD screen to either the port from the discrete card or integrated GPU and the consequences are slightly different.  The arrangements are called d-mode and i-mode respectively.  Install a software application called Lucid Logix Virtu and the benefits appear. The machine will know when to use which one of the graphics engines but will not combine the power of the 2 engines except for video trans-coding situations.  Trans-coding is required when the source of a multimedia file has a different code to the application.  The other new feature is for SSD caching which is similar to the concept introduced by Adaptec RAID controllers about 2 years ago.  To enable this feature, the machine must have both SSD and HDD.  Windows will start up faster and applications will launch and operate faster under this scenario. 

Superhawk P67 is intended for power users.  Would Z68 be a better platform for power users?  Our judgement is negative and we decided to ignore Z68.  Suddenly we found that the supply chain was depleted of P67 motherboards which were replaced with Z68.  We asked Asustek for the background and were told that the market could not accommodate both P67 and Z68.  Asustek expressed support of Compucon with P67 and we were pleased.  Time flies and we have come to the point to replenish our stock of P67.  There is nothing in Australia and New Zealand and as promised Asustek would be happy to ship P67 from Taipei to Auckland.  Upon learning about the express freight cost and the long lead time for delivery, we felt the pain as if the head is hit by a bottle from the sky.  The logistics issues are real and we do not have the economic power to change them.   Having soothed the pain of the hit, we have decided to go with the flow and adopt Z68 as a replacement for P67.  We apologise to our channel members for the news of keeping P67 for another 6 months as released earlier.

The base system price of Superhawk will drop slightly because it does not need a discrete graphics card and will use the GPU integrated with the CPU.  There are 2 levels of integrated graphics for Sandy Bridge- HD2000 with 6 graphics cores and HD3000 with 12 graphics cores.  If the CPU code has a K suffix, it has HD3000.  It has a higher graphics performance than the base discrete EN201S graphics card.  So there is a little saving here.  However, if we need to add a discrete card, Z68 has charged for a slight premium. 

We have a limited stock of Superhawk P67 and Superhawk Z68 will start sometime in September 2011 after it has gone through our Compucon system introduction testing process.

 
Barebone System Packaging Addendum Print
August 2011

Applies to all barebone systems

The packaging of Supermicro barebone systems are NOT designed for a completely assembled server which may include a number of hard disk drives, adding to the weight of the original chassis.

Please be extra careful when transporting and removing the server from the Supermicro packaging.

Take particular note in the front heavy end where hard disk drives are installed. Be careful not to unlock a drive tray lever while lifting or placing down the server. Drive tray levers can be damaged if uncareful as the lever design does not allow for vertical weight bearing.

2U-4U servers should be personally collected and transported with extra attention and care where ever possible due to the fragility of these servers and their packaging.
 
Thunderbird A75 TSD Notes Print
August 2011
Monitor Compatibility
There was an issue with the on-board graphics and specific models of CRT monitors: it is believed to be caused by the current graphics driver setting a resolution that is not supported by the monitor. This causes the monitor to go blank and it is then necessary to unplug/re-plug the monitor to prompt a re-sync to a compatible resolution. A bug report will be made to AMD, hopefully it will be fixed in one of the next driver releases. As the issue only appears to happen with specific old CRT models it is not a major concern for current production systems. Until it is fixed a note will be added to our pricing page so resellers will be aware of the issue.

Host RAID Cache
Unlike previous versions, write-back caching is enabled by default on all newly created volumes. This has been found to cause issues with OS installation, Windows 7 in particular. It is recommended that you disable write back caching when using Host RAID for new Thunderbird systems-  this will be done on all Compucon production systems. Performance does not suffer greatly when write-back caching is disabled.

Low Electricity Consumption
- System total Idle:  51-78W
- System under Load (Bitpro stress testing) 108-136W
- Spec Chipset TDP 7.8W
- Spec CPU TDP: 100W


Return to Thunderbird A75 page
 
SAS Expander compatibility list Print
August 2011
Compucon: http://www.compucon.co.nz/images/stories/Knowledge Base/SAS-CompList.pdf (last updated 30/05/2013)

Source: http://www.supermicro.com/products/nfo/files/storage/SAS-CompList.pdf

Old version:

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Intel SSD 320 Series bug "Bad Context 13x Error" Print
August 2011
18/8/2011 Update by Intel - Firmware fix posted
Source: http://communities.intel.com/thread/24205
Firmware download: http://www.intel.com/go/ssdfirmware/

13/8/2011 Update by Intel
Source: http://communities.intel.com/thread/24121?tstart=0

Status:

Intel has reproduced, identified root cause, and developed a firmware update which addresses the Bad Context 13x Error being discussed on the Communities site and elsewhere.

 

Response plan:

The new firmware update is in final validation testing and is targeted for release on Intel® Communities within the next two weeks.  Intel takes firmware updates and issues of reliability very seriously and is taking extra steps to support a smooth release.  We appreciate your patience.

 

What should I do if I have not experienced this issue?

To minimize occurrence, if a system requires a shut down, Intel recommends using that system’s standard power shut down sequence.  As with any storage device, Intel recommends users frequently back up their data.  Download and install the new firmware when it is available.  As with our previous firmware updates, a secure erase is not required.

 

What should I do if I have experienced this issue?

If you have already experienced a drive failure or encounter this problem before the firmware update is released, please contact your Intel representative or Intel customer support (via web:  www.intel.com or phone: www.intel.com/p/en_US/support/contact/phone) for an SSD replacement.  An alternative option is to use the Intel ® SSD Toolbox or similar tools to perform a secure erase in order to restore the SSD to an operational state;  all data will be erased.  After secure erase, update your SSD with the upcoming firmware.  The pending firmware update will not recover user data.  

 

Background:

For users unfamiliar with the issue, an Intel SSD 320 Series drive may exhibit a drive capacity of 8MB and an electronic serial # field containing a message of “BAD_CTX 0000013x” due to an unexpected power loss under specific conditions.  Once this error occurs, no data on the SSD can be accessed and the user cannot write to or read from the SSD.   

 

Rgds,

Scott

Intel Corporation

 
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