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Australian Advice on Video Surveillance in Schools Print
July 2010

This article is supplied originally by Karen of Blomfield Special and Michael of Pompallier Collage.  Karen attended a seminar in Australia recently and sent an article to Michael who forwarded it to the editor of this newsletter. 

The article is timely as the video surveillance industry is transitioning from an analogue technology base to a digital one.  To be precise, the technology is transitioning to Internet Protocol based and thus we have the term IPVS for Internet Protocol Video Surveillance. 

The Australian article is about the installation of a new IPVS system in a 1600 pupil school in Canberra which produced some intended as well as unintended results.  It is the second system attempt of the school after the first one based on analogue has proven to be unfit for purpose.  Intended results include a major reduction of security and misbehaviour incidences and a faster incidence resolution process.  Unintended results include the silent acceptance by students of being watched.  The school expressed full satisfaction with the installation. 

The editor of this newsletter has noted a few things that can be improved. The school used standard resolution cameras and not megapixel that IP cameras are capable of to give clearer videos. The cameras recorded at 5 frames per second when they are capable of higher rates.  Also the recordings were done in 5 different devices geographically scattered.  The fact that the school is pleased, despite the 3 points above, indicates there are more advantages offered by IPVS over analogue.  In short, it is the IP nature of integrating with the school LAN.  All school IT administrators will concur.

 
Joseph is TSD Point of Contact Print
July 2010

As from 20 July 2010, Joseph will become your first point of contact in TSD for technical support services.  Joseph is in his early twenties and he joined us in May after emerging as the winner of 130 applicants. He showed his focus in taking 9 weeks to complete an ISO-9000 based induction and competence training program which is designed for 13 weeks.  You may think he is a smart fellow.  True but more true is his good work attitude.  Being fresh on the horizon, Joseph does not know more than he knows, however he will learn, work hard and try his best to serve you in an efficient manner.  Please be patient with Joseph in return.

Rayson will get married soon.  He will take time off to look around the world and then decide what to do next.  We wish Rayson happiness and all the best for his future.

 
WD SATA Hard Disks for RAID Print
July 2010
We have dug deeper into our TSD service database and have identified 3 Seagate NS models with the highest failure rates of all.  These 3 models accounted for 43% of all HDD failures reported to us including 14% of incidences which were confirmed to be false alarms. 

We were hesitant with Western Digital as a replacement due to some recent experiences but have found comfort in its Enterprise Series designed for RAID and server use.  WD claim that these drives were all pre-tested through an extended burn-in process.  Such being the case, we will offer WD Caviar RE3 or RE4 models in lieu of Seagate NS for 250GB, 500GB and 1TB SATA models. 

We are not abandoning Seagate or going for the full range of WD drives at this stage.  This implies some systems may have a mix of Seagate and WD and this is something we have to pay attention to.  The extra efforts should see a reduction of HDD failure rates and thus an improvement of life for all of us.
 
Tandberg LTO5 & RDX AccuGuard Print
July 2010

Tandberg Data is a global supplier of data protection solutions for SMB that include disk-based storage, tape drives, autoloaders, libraries, media and de-duplication software.  Among various products mentioned, Paul will touch on two specifically. 

(a) LTO-5 drive is capable of storing up to 1.5TB of native data on a single cartridge in less than 3 hours. LTO hardware encryption provides a safe and secure means of transporting data for offsite storage. 

(b) AccuGuard data protection software delivers reliable, automated backup and recovery utilizing a powerful data de-duplication engine designed to increase the effective storage capacity by as much as 20 times (we will ask Paul for substantiation).  AccuGuard intelligently optimizes the data at the source resulting in drastically improved backup windows and network bandwidth. 

Paul is based in Sydney and takes care of Australia and New Zealand for Tandberg Data.

See this http://www.compucon.co.nz/content/view/699/147/

 
Compucon System Range Grain Additions Print
July 2010
The world has experienced a rebound of Commercial Desktop PC sale and predicted the trend will stay as most businesses are in the process of replacing their aging computers that have filled the big gap of the recession period. We are pleased to know of this opportunity and have expended efforts to review and step up the range of systems and granularity to ride the wave of the business market.  

In this seminar we will explain the system range granularity and cover 5 developments if time allows.
(1) We will supply Workgroup Server in a mid-tower case with up to 16 HDD. 
(2) We will supply Core i3 or i5 with integrated graphics in a micro tower case. 
(3) We will supply USB3 in Superhawk (P55 chipset) in addition to Superhawk Plus (X58 chipset). 
(4) We have taken actions to address the high failure rates of Seagate HDD. 
(5) We have revisited our industry PC development agenda. 

It is busy time ahead of us all.

Presentation: 2010-0728 System Platform Update.pdf (1.8MB)
 
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