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Server Back up & RDX Drives Print
April 2008

Tape drive for system back up and recovery was the predominant device until not too long ago.  Large organizations are still using tape drive and auto loader as of today because of some unique features offered by tape drive.  Smaller organizations have been experimenting with removable hard disks, DVD, USB memory sticks, IOMEGA drives and NAS as the new media.  As the expectation levels of various people are different, some expressed success with the new media and some have stayed with tape drives.  If you ask the top storage technology suppliers for their recommendations, they would introduce terms like Storage SAN which is really beyond the scope of most small and medium size organizations.  For most small and medium size organizations, we recommend staying with tape drives and using hard disk media for transitional purposes for the complete backup arrangement.  We provide some best practices such as backup schemes and tape rotation schemes here for your reference: http://www.compucon.co.nz/content/category/12/58/147/

Compucon would like to introduce a NEW backup device based on hard disk emulating a tape drive.  It is called RDX and is designed and developed by a world storage company called Tandberg Data based in Norway.  Tandberg has recently appointed Compucon New Zealand as an OEM partner and the first and only such partner in New Zealand and Australia.  This new RDX drive works like a traditional tape drive including the human interface and physical look.  Instead of tape cartridges as the storage medium, we have hard disks which are certainly removable, portable and re-usable up to 5000 times.  As we can expect, the hard disk back up and restore process occurs at the speed of hard disk which is about 10x times faster than low end tape drive technologies such as DAT and Travan.  Also, media size ranges from 80GB to 300GB at the moment and will continue to increase with time similar to hard disk developments.  To make the backup facility complete, Tandberg supplies Symantec BackUp Exec Quick Start edition (backup scheduling software) with RDX as a bundle.  For more information on RDX, please go to www.compucon.co.nz, contact the editor or one of the Compucon Channel service providers.

 
HDD Activity LEDs for SAS/SATA hot-swap enclosures Print
April 2008

SGPIO (or SFF-8485) is a 4-wire bus used between an HBA and a backplane. The specification provides for a common definition for systems manufacturers for the SGPIO bus to be used in conjunction with SAS and SATA.

The backplane is outfitted with LEDs that indicate the status of each HDD installed. The HBA communicates with the backplane through the SGPIO bus to indicate drive activity, hardware failure, RAID rebuild etc. There is no public standard that defines the exact LED color and blinking pattern for the LEDs, but we have noted that HDD LED activity lights are different between SAS and SATA hard drives. The patterns are as follows:

SAS - ON by default, and BLINK on drive activity.
SATA - OFF by default, and BLINK on drive activity.

This observed behaviour has also been confirmed by Supermicro and Adaptec to be the correct and expected behaviour.

 
Marcus Osborne Print
April 2008
Marcus Osborne has years of hands-on experience in the IT Industry in system design, project management, software development, network installations, support and maintenance. This range of experience has allowed Marcus to create optimum solutions with resources from many different fields to provide a Total IT Solution for all clients. Marcus is a Professional member of the New Zealand Computer Society, an Authorised Compucon Computer Service Technician, an Authorised Professional of the Compucon NZ Group, a Member of Compucon Server Based Computing group and Compucon continuous professional development program, and a D-Link Certified Engineer.
 
Tandberg Backup LTO Tape Drive Reseller Pricing Print
April 2008

A couple of channel members have advised that the pricing of LTO tape drives and the scope of supply of the bundles are not clear.  The following information is meant to clarify this matter.

#5TN3- Tandberg LTO3 External Tape Drive Black Bundle consists of one Half Height SCSI LVD interface External Tape Drive with a Read/Write Capacity of 400GB native and 800GB compressed based on 2:1 ratio, 5x LTO3 media, 1x cleaning tape, 1x external SCSI cable with terminator, power cable, and Symantec Backup Exec Quickstart CD, 3 years RTB warranty ... reseller price is $2,570 + GST

#5TN4- Tandberg LTO4 External Tape Drive Black Bundle consists of one Full Height SCSI LVD interface External Tape Drive with a Read/Write Capacity of 800GB native and 1.6GB compressed based on 2:1 ratio, 1x LTO4 media, 1x cleaning tape, 1x external SCSI cable with terminator, power cable, and Symantec Backup Exec Quickstart CD, 3 years RTB warranty ... reseller price is $3,150 + GST

That is, LTO4 bundle includes 1 media only whereas LTO3 bundle includes 5 media tapes.  We will supply Imation media tapes separately as necessary.

Our Warranty agent for Tandberg products is Connexion Point Limited at 18 Parkway Drive which is off Constellation Drive in Albany/Mairangi Bay area.  We will provide further details of how fast and efficient the warranty service is.

 
Channel Headline Update Print
April 2008
(3/4/2008) The new price of 17" Wide Screen LCD Monitor is $219 + GST effective as from today.  Stock code is #6AN17. The price includes 3 Years Limited On-site Warranty provided by AOC (wording amended).

(3/4/2008) Tandberg LTO3 and RDX drive product specifications and the announcement of Tandberg appointing Compucon as the first OEM partner in New Zealand and Australia appeared on the public website www.compucon.co.nz
 
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