4:00pm – 5:30pm IT Industry & Compucon Roadmaps (TN)
5:30pm – 6:00pm Muffin Break (in lieu of Wine and Cheese)
6:00pm – 7:15pm Learning from 20 Years of Relating to Customers (TN & Hamish Fenn)
7:30pm  Finish

IT Industry & Compucon Roadmaps

This session consists of 3 parts.  Part 1 is on major events that happened over the last 6 months having an impact on our survival as threats and opportunities.  Events include both economical and technological.  Economic issues are about the government budget related to science and technology and the rollout of Ultra Fast Broadband.  Technological events are Chrome PC, Suicide Malware, and IPVS Traffic Enforcement.  Part 2 is on global technology trends that relate to our channel.  We will look at 4 areas: Connectivity via wired and wireless (Wi-Di, Wi-Gig, Thunderbolt, Display Port), Computing Platforms via serial and parallel schemes (CUDA, Maximum, Tesla for High Performance Computing), Windows 8 for tablets and PC, and Virtualisation as in clouds and on land (PC over IP for LAN).  Part 3 is on Compucon Roadmaps.  We will disclose how Compucon performed for the last 20 years relative to New Zealand Incorporated, and how to turn an external factor dependent business to a digital economy business model.  We will invest for growth for the next 5 years and have identified 5 technology teams.  We will support this growth initiative with investments in a senior staff development scheme.  Planning for 1 year is very difficult not to mention 5 years.  We will get there.

Learning from 20 Years of Relating to Customers 

Every business needs to sell and to create paths for customers to buy.  This is about marketing!  If a company has survived 20 years in a cut-throat industry, it must know how to market itself and to sell.  Both Compucon and ITCL have done 20 years and have no plan to stop.  Compucon is a system builder.  ITCL is an IT consulting and service provider.  They are in different positions in the supply chain.  How did they do their marketing then?  This session is for the 2 companies to reflect their learning over 20 years for sharing with peers. 

In order to provide a framework for these reviews, we will take an academic approach and explain the progression of marketing concepts over the last 20 years in 3 generations (as in 1G, 2G and 3G). 

Hamish has spoken many times before and his views have always been well received for his mix of technical knowledge and customer expectation management skills.