Philips, AOC, Viewsonic and ASUS monitors come with their own onsite, swapout, or wait-&-repair warranty and the warranty is handled directly by their local agent as stated in the monitor documentation. The prevailing standard warranty period is 36 months from the date of purchase.

Call for Warranty/DOA claims and Technical Queries:

Philips      0800 657 447  (or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it )

AOC         0800 426 677

Viewsonic  0800 008 822

ASUS        0800 278 788

The usual process involves supplying the Model No. and Serial No. at the back of the monitor. They may ask you to pack it in a box and will send a courier to collect it.